Emergency Contacts

  • In an emergency always dial 000.
  • Austin Hospital main switchboard: (03) 9496 5000
  • Northern CATT (Crisis, Assessment and Treatment Team):1300 859 789


24 Hour Crisis Telephone Counselling Contact Numbers:



Lifeline: 13 11 14

Lifeline’s 24 hour telephone crisis support service is available to anyone needing emotional support on one national number.

MensLine: 1300 78 99 78

MensLine Australia is a unique telephone and online support, information and referral service, helping men to deal with relationship problems in a practical and effective way.


Suicide Call Back Service: 1300 659 467

The Suicide Call Back Service provides free nationwide professional telephone and online counselling for anyone affected by suicide.


DirectLine: 1800 888 236  

DirectLine offers confidential alcohol and drug counselling and referral within Victoria.


 Kids Help Line: 1800 55 1800 

Kids Helpline is a counselling service for Australian children and young people aged between 5 and 25 years.


13 HEALTH: 13 43 25 84

13 HEALTH provides qualified health advice; it is not a diagnostic service and should not replace medical consultation.


Poisons Information: 13 11 26

Poisons Information is a free service that provides prompt, up-to-date and evidence-based clinical information and advice to assist in the management of poisonings and suspected poisonings.